Privacy Policy

CUSTOMER INFORMATION PRIVACY POLICY

OneLink Marketing is committed to protecting the personal information of our clients and anyone who visits our website. We understand that information security is an important responsibility, and we will only use your information in the ways outlined in this policy.

1. Purpose of Personal Information Collection

OneLink Marketing collects personal information from clients and website users for the following purposes:

  • To Provide Services: Processing consultation requests, price quotes, and service contracts (SEO, Advertising, Website Design, etc.).
  • To Support Clients: Answering inquiries, handling complaints, and providing technical support during the service period.
  • To Personalize Experience: Improving our website and content to better suit user needs.
  • To Send Marketing Information: Sending newsletters, new educational articles, and information about promotions or new services from OneLink Marketing (only with your consent).
  • For Analysis and Improvement: Using data (like cookies, IP addresses) to analyze website traffic, thereby improving our service quality.

2. Scope of Information Collection

The personal information OneLink Marketing may collect includes:

  • Identifying Information: Full name, Company name, Tax ID code.
  • Contact Information: Phone number, Email, Address.
  • Technical Information: IP address, browser type, cookie information (when you visit our website).
  • Project Information: Information you provide when filling out contact forms or consultation request forms (e.g., current website, marketing goals).

We collect this information through:

  • Contact forms, consultation request forms, and quote forms on the website.
  • Direct communication via email, phone, or in-person meetings.
  • Website analytics tools (such as Google Analytics).

3. Scope of Information Use

OneLink Marketing is committed to using client information transparently and reasonably:

  • Your information is used only internally within OneLink Marketing to serve the purposes stated in Section 1.
  • We do not sell, share, or trade your personal information with any third party for commercial purposes, unless required by law or requested by a competent state authority.
  • In cases where it is necessary to share information with partners (e.g., domain or hosting providers), we will notify you and only proceed with your explicit consent.

4. Information Storage Duration

Client personal information will be stored until:

  • The purpose of collection is fulfilled.
  • The client requests to cancel or delete their account (if applicable).
  • The service contract between OneLink Marketing and the client ends and all related obligations are completed.
  • Anonymous website analysis data will be stored according to the policies of the analytics tools (e.g., Google Analytics).

5. Commitment to Information Security

OneLink Marketing is committed to protecting your information through strict technical and organizational measures:

  • Your data is stored on secure, firewall-protected servers.
  • We apply encryption measures (such as SSL) for our website to protect data transmission.
  • Only authorized OneLink Marketing employees directly involved in the project or client support are permitted to access personal information.
  • We regularly review and update our security procedures to ensure maximum safety.

6. Client's Rights Regarding Personal Information

You have full control over your personal information. You may:

  • Request OneLink Marketing to provide a copy of the personal information we are storing.
  • Request correction or updates to your information if errors are found.
  • Request the deletion of your personal information from our system.
  • Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in each email.

To exercise these rights, please contact us using the information below.

7. Contact Information

For any questions, contributions, or requests related to this privacy policy, please contact:
OneLink Marketing (OLM)

Address: 771 Ngo Quyen, Da Nang, Vietnam
Phone: (+84) 905621565
Email: neil@onelinkmarketing.com

8. Changes to the Policy

This privacy policy may be updated in the future to comply with legal changes or changes in our services. All changes will be posted publicly on this website and will take effect immediately upon posting.

This policy was last updated on [28/10/2025].